Privacy policy

1. USER INFORMATION

Who is responsible for processing your personal data?

NAVIMA CALZADOS, S.L is the RESPONSIBLE for processing the USER's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).

Why do we process your personal data and for what purpose?

According to the form where we have obtained your personal data, we will treat them confidentially to achieve the following purposes:

In the User Registration form

• Manage the user's account to provide personalized access to the website and the interactive services it offers.
  (by the consent of the data subject, 6.1.a GDPR)

In the E-commerce form

• Manage your online purchase or order, process payment, and proceed with the shipment or activation of the same, based on the general contracting conditions.
  (for the execution of a contract or pre-contract, 6.1.b GDPR)
• Manage, maintain, improve, or develop the services provided.
  (for the execution of a contract or pre-contract, 6.1.b GDPR)
• Conduct satisfaction and quality surveys.
  (for the legitimate interest of the controller, art. 6.1.f GDPR)

In the Newsletter form

• Send informative newsletters, news, offers, and promotions.
  (by the consent of the data subject, 6.1.a GDPR)

How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the processing or there are legal prescriptions that dictate their custody, and when it is no longer necessary for this, they will be deleted with appropriate security measures to ensure the anonymization of the data or the total destruction thereof.

Who do we provide your personal data to?

No communication of personal data to third parties is foreseen except if it is necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the RESPONSIBLE has signed confidentiality and data processing contracts required by current privacy regulations.

To send the newsletters, we use the services of MailChimp. Provider is Rocket Science Group LLC, 675 Ponce De Leon Ave. NE, Suite 5000, Atlanta, GA 30308, USA

MailChimp is a service that helps, among other things, organize and analyze the sending of newsletters. If you enter data for newsletter subscription purposes (e.g. email address), it will be stored on MailChimp servers in the United States.

MailChimp is certified according to the “EU-US-Privacy-Shield”. Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.

If you do not want MailChimp analysis, you must unsubscribe from the newsletter. For this purpose, we provide a link in each newsletter message. Additionally, you can unsubscribe from the newsletter directly on the website.

Data processing is based on your consent (Art. 6.1.a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of already completed data processing operations is not affected by such revocation.

The data stored by us for the purposes of the newsletter is stored by us until deleted from the newsletter and, after you unsubscribe from the newsletter, is deleted from both our servers and MailChimp servers affected.

For details, see MailChimp's privacy policy at: https://mailchimp.com/legal/terms/.

What are your rights?

The rights that assist the USER are:

• Right to withdraw consent at any time.
• Right of access, rectification, portability, and deletion of their data, and limitation or opposition to their processing.
• Right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

Contact information to exercise your rights:

NAVIMA CALZADOS, S.L. Parque Tecnológico Paterna - Narcís Monturiol, 23 - 46980 Paterna (Valencia). Email: customerservice@bibilou.es

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to meet their request, by the provider, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any modification of them.

The RESPONSIBLE informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. If not all the data is provided, it is not guaranteed that the information and services provided will be completely tailored to their needs.

3. SECURITY MEASURES

That in accordance with the provisions of current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are processed lawfully, fairly and transparently in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated the appropriate information for them to exercise them.

For more information on privacy guarantees, you can contact the RESPONSIBLE through NAVIMA CALZADOS, S.L. Parque Tecnológico Paterna - Calle Narcís Monturiol, 23 - 46980 Paterna (Valencia). Email: customerservice@bibilou.es

If you want information about the processing of your data in RR.SS., you can access our PRIVACY POLICY IN RR.SS. through this link.